Privacy Policy

Effective Date: 01/11/23

This Privacy Policy outlines the information collection, use, and protection practices of Pet Peeves Animal Behaviour & Teaching ("we," "our," or "us"). We are committed to safeguarding your privacy and ensuring the security of your personal information. By visiting or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

  1. Personal Information: We may collect personal information, including but not limited to, your name, email address, phone number, and mailing address when you submit forms, make inquiries, or interact with our website.

  2. Payment Information: If you make payments for our services or products, we may collect payment information such as credit card details and billing addresses. However, we do not store this information, as it is processed securely by our payment processors.

  3. Usage Information: We gather non-personal information about your interaction with our website, including IP addresses, browser type, operating system, referral URLs, and pages visited. This information helps us analyse trends and improve our services.

How We Use Your Information

We use your personal information for the following purposes:

  1. Providing Services: We use your information to deliver the animal training services you request, including scheduling, communication, and support.

  2. Communication: We may use your contact information to respond to inquiries, provide updates, and send important notices related to our services.

  3. Marketing: With your consent, we may send you promotional materials, newsletters, and other marketing communications. You can opt-out of these communications at any time.

  4. Payment Processing: We use payment information solely for processing payments for our services and products. We do not store this information.

  5. Improvement: We analyse usage data to improve our website, services, and user experience.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes, including:

  1. Service Providers: We may share your information with third-party service providers who assist in website maintenance, payment processing, and communication.

  2. Legal Requirements: We may disclose your information if required by law, court order, or government regulation.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your website experience. You can adjust your browser settings to manage cookies or opt-out of some tracking technologies.

Your Rights

You have the right to access, correct, or delete your personal information. You may also withdraw your consent for marketing communications at any time. To exercise your rights or make inquiries about your data, please contact us using the information provided below.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will be effective immediately.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: raychel@petpeevessomerset.co.uk

Telephone: 07715497542

We value your trust and are committed to protecting your privacy. Thank you for choosing Pet Peeves Animal Behaviour & Teaching for your animal training needs.